OneBeauty Conciergeby ONEBEAUTY SPACE INC.

For beauty & wellness businesses

The messaging assistant for beauty and wellness businesses

OneBeauty Concierge answers your customers on Instagram and Facebook, around the clock, and books appointments while you work.

What it does

Most of your new customers arrive as a direct message. They ask about a service, a price, or an open time — and every reply you miss, or send too late, is a booking that quietly slips away. OneBeauty Concierge picks up those conversations for you: it greets each customer, answers their questions about your services and pricing, and offers a time to come in — turning a stream of DMs into booked appointments.

It works inside the tools you already use, on Instagram and Facebook, and it always sounds like your business. You stay in control the whole time — you can read every conversation, adjust what the assistant says, and step in yourself whenever you want. It handles the routine so you can focus on your clients.

Features

  • Instant replies, day and night

    Every message gets a fast, on-brand answer — even after hours, on weekends, and during your busiest moments.

  • Appointment booking

    The assistant proposes open times and books appointments straight from the conversation, so leads turn into visits.

  • Answers about your services

    It knows your services, hours, and how you like to talk — and answers customer questions the way you would.

  • You stay in control

    Review conversations, step in any time, and set the rules. The assistant works for you, not around you.

How it works

  1. Connect your accounts

    Sign in with Facebook, choose the Page you want to connect, and approve the permissions on Meta’s screen. You can revoke access at any time.

  2. Set up your services

    Add your services, prices, and working hours so the assistant can answer accurately and book the right slots.

  3. Start receiving bookings

    Customers get instant replies and book appointments automatically, while you keep an overview from your dashboard.

Pricing

Contact us for pricing

Tell us about your business and we’ll put together a plan that fits.

team@one-beauty.org

Data & privacy

When you connect an account, OneBeauty Concierge accesses only what it needs to reply to your customers and manage your bookings — the messages sent to your connected Pages and basic account details. We do not sell your data, and you can disconnect at any time from your Meta settings. To understand exactly what we collect and how to delete it, please read the documents below.